Cancellation Policy
At KII Print, we understand that sometimes plans change. Please read the following cancellation policy to understand how cancellations are handled for your orders:
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1. Order Cancellation
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You may cancel your order within 10 hours of placing it, provided that the order has not yet been processed or shipped.
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To cancel your order, please contact us immediately at suppport@kiiprint.com or +91-9875900467 with your order details.
2. Customized or Personalized Orders
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Orders for customized or personalized items may only be canceled within 2 hours of placing the order, as production may begin shortly after.
3. Cancellation Fees
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Orders canceled within the specified timeframe will not incur any cancellation fees.
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For orders canceled after the specified timeframe or after they have been processed but not yet shipped, a cancellation fee may apply.
4. Refunds
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If your order is eligible for cancellation and a cancellation fee is not applicable, we will issue a full refund to the original payment method within 5-7 business days.
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Refunds for canceled orders will exclude any shipping charges already incurred.
5. Change of Mind
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If you change your mind about an order after it has been shipped, you may still be able to return the items in accordance with our return policy.
6. Contact Us
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If you need to cancel your order or have any questions about our cancellation policy, please contact us at suppport@kiiprint.com or
+91-9875900467. Our customer service team is here to assist you.
By placing an order with KII Print, you agree to abide by our cancellation policy. Thank you for choosing us for your printing and customized gift needs!